Support

We're here to help.

The fastest way to reach us is from inside the app, so we can see which scan or piece you mean.

In the app

Open You → A little help, describe what happened and send. A match that missed? Use Report a match on its results.

By email

contact@zartechstudios.com. We usually reply within two business days.

Joining the beta

Mietta is in a private beta on TestFlight. Ask a member for an invite, or email us and we'll add you as space opens up. You'll need an iPhone running iOS 18 or later and Apple's free TestFlight app.

Common questions

How do I delete my account? In the app, open You → Privacy & your data → Delete my account. More about deletion.

Does deleting the app cancel a subscription? No. Subscriptions are managed by Apple in Settings → your name → Subscriptions.

How do dupes work? Mietta looks at the piece in your photo and searches shops for similar styles that cost less. They're look-alikes, not confirmed identifications, and prices can change.

Who sees my photos? Only you, and the AI partners named in the app when you use a feature that needs them. Read the privacy notice.